Helpful information

Terms & Conditions

The important details about using our website, visiting the park and accessing information about our attractions and services.

Last updated 21 October 2026
These terms relate primarily to use of our website. Booking, ticketing, accommodation, retail and individual activities may have additional terms supplied at the point of purchase or booking.
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Using this website

Welcome to the Stonham Barns Park website. These terms explain the rules that apply when you browse this website and access the information, features or online services we make available.

By using this website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please do not use the website. References to “we”, “us” and “our” generally mean the operating company identified below, unless the context refers to an independent third-party provider.

This website is primarily intended for visitors and customers in the United Kingdom. Different terms may apply to purchases, bookings, admissions, competitions or services operated by third parties.

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Who we are

This website promotes Stonham Barns Park at Pettaugh Road, Stonham Aspal, Suffolk, IP14 6AT.

Website operator: Fraser Brooks (General Manager; website contact)

Operating company: COSGROVE LEISURE PARKS UK STONHAM BARNS HOLIDAY PARK LTD

Company registration: 17249664

Registered office: Sheerness Holiday Park, Halfway Road, Minster on Sea, Sheerness, England, ME12 3AA

Park telephone: 01449 711111

Please note that independent retailers, attractions, event organisers, accommodation providers and other third-party businesses on the park may operate under their own legal identities and terms.

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Availability & accuracy

We aim to keep website information accurate and up to date. However, opening hours, availability, activities, events, prices, facilities and other information may change. We cannot guarantee that every item of website content will always be complete, current or free from errors.

We may update, suspend or withdraw parts of this website for maintenance, security or operational reasons. Please confirm any important details with the relevant business or organiser before travelling or making a booking.

Nothing on this website should be treated as a guarantee that an advertised activity, service, price or facility will be available at a particular time.

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Reviews & contributions

If we allow visitors to submit reviews, comments, photographs or other contributions, please ensure they are accurate, lawful, respectful and relevant. Do not submit content that is misleading, threatening, abusive, defamatory, discriminatory, infringing someone else's rights or otherwise unlawful.

You must have the rights and permissions needed to share the content, including permission from identifiable people where appropriate. You retain your intellectual property rights. By submitting content for publication, you grant us a non-exclusive permission to display and use it in connection with operating and promoting the website, subject to applicable law and any terms explained when you submit it.

We may moderate, decline or remove submitted material where reasonably necessary. We are not obliged to publish every submission.

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Your information & privacy

We handle personal information in accordance with applicable data protection law and our Privacy Policy. The Privacy Policy explains how information may be collected, used and shared, including when you make an enquiry, submit a form or interact with our services.

While we take reasonable measures to protect this website, internet communications cannot be guaranteed to be completely secure. Please avoid submitting sensitive personal or payment information unless through an appropriate, authorised form or payment provider.

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Acceptable use

You may use this website only for lawful purposes. In particular, you must not:

  • Use the website for unlawful, fraudulent, harmful or misleading activity.
  • Harass others, exploit children or post material that violates another person's rights.
  • Send unsolicited advertising, spam or automated messages through our forms.
  • Copy, scrape or exploit website content in a way that infringes rights or disrupts our services.
  • Attempt to interfere with the website, its servers, databases or supporting networks.

We may restrict access or take other proportionate action where necessary to protect visitors, our systems or legal rights.

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Website security

Do not knowingly upload malicious code, viruses, spyware or other harmful material. You must not attempt unauthorised access to this website, user accounts, infrastructure or connected services, and must not carry out denial-of-service attacks or other activities that damage availability or security.

Such activity may breach the Computer Misuse Act 1990 or other applicable law. We may investigate and report suspected offences to the relevant authorities.

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Photography & filming

Visitors may generally take personal, non-commercial photographs and videos in areas where photography is permitted. Please respect the privacy and safety of other visitors and follow any restrictions displayed at individual attractions, venues, businesses or events.

Professional or commercial photography, filming, drone operation or use of the park as a commercial location may require advance written permission, and separate conditions may apply.

From time to time, the park or event organisers may take photographs or record video for operational or promotional purposes. Where required, appropriate notices will be provided and any use of identifiable personal information will be handled in line with applicable data protection and privacy law. Please contact the relevant organiser if you have a concern about filming.

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CCTV

CCTV may operate in designated areas of Stonham Barns Park to help protect visitors, staff, businesses and property, and for other legitimate security or safety purposes. CCTV use is subject to appropriate notices, access controls, retention arrangements and applicable data protection law.

CCTV footage is not generally used as promotional material. For information about the operation of CCTV or how to exercise your data protection rights, please consult the relevant Privacy Policy or contact the park.

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Bookings & other services

Accommodation reservations, campsite pitches, event tickets, holiday home purchases, venue hire and other products or services may each have their own terms, cancellation rights, payment rules, age restrictions or safety requirements. You should read the terms presented by the relevant seller or operator before completing a transaction.

Information on this general website does not replace the specific agreement made with an event organiser, retailer, booking platform or service provider. Where you buy from a third party, that party may be responsible for fulfilling the transaction and handling related enquiries.

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Liability & your rights

We are not responsible for losses caused by matters outside our reasonable control, or for reliance on website material that is clearly general information rather than a specific contractual commitment, to the extent permitted by law.

Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded. Nothing in these terms affects any statutory consumer rights you may have.

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Changes & applicable law

We may update these website terms from time to time. Any revised version will appear on this page, with its updated date. Continued use of the website after an update means the revised terms may apply to your subsequent use, subject to applicable law.

These website terms are governed by the laws of England and Wales. Nothing in these terms removes any mandatory legal protections or court rights available to consumers.

For questions about these terms, please call 01449 711111 or use our contact page.